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About Us

At New Age Care, we pride ourselves on forming meaningful and respectful relationships with people in need of all ages. We will adapt to whatever your specific needs may be. 

We understand that situations and circumstances can change and we will be there, flexibly, to cater to your needs.

Our Company Ethos

New Age Care focus on people. Our priority is always the needs of our clients.

We deliver a bespoke person-centered service tailored to our client’s needs.

We respect our clients wishes and choices about how they want to receive care and support them in their choices

We view and treat our clients as people, considering what’s important to them, and don’t just focus on the care side.
We strive to achieve the highest standards and quality for each individual person.

We are here to improve people’s lives in whatever way we can. 

We care about the quality of our work we provide our clients and caregivers.

We build trust with our clients and their families by delivering on our promises.

We are passionate and driven to achieve better results and are always looking at advancing our skills and seeking feedback so we can continue to improve.
We plan to ensure things run smoothly.

Our caregivers are given the same level of respect and care within the company as our clients.

We look after our caregivers, and they look after us.
We listen to our clients and caregivers and all those who work alongside us and tackle day to day issues as they arise by listening, asking, and working together as a team to develop strong relationships built on trust.

We deal with the problems quickly and effectively,

We take pride in our work and enjoy what we do, achieving a better future for clients, families, and our caregivers.

Meet The Team

At New Age Care we believe in heavily investing in Compassionate, Compliant and Professional staff to care for you! 

Our Management


I am originally from a successful family business in Yorkshire. I became involved in care as a result of losing my father to pancreatic cancer and my mother to complications from cancer. This is how my journey in care began.

The reason I decided to start New Age Care was because I didn’t like the ethos in the office of a large care company. I could see a better way to do things.

I want to make the care of clients the number one priority. I will achieve this by working closely with the customer and their family to understand their wishes and needs, and providing the best work environment for my staff.


Registered Manager
I have worked in the care industry for 16 + years, starting as a care assistant gradually working my way up the ladder to a senior carer and team leader.

I always knew I wanted to develop my career in care. My focus is on continuous improvement and developing our services to provide better outcomes for our clients and caregivers.

I also want to change the way caregivers are looked at and classed as unskilled workers.

Caregivers work incredibly hard and bring skill and dedication to their work, as was shown throughout the pandemic.

Louise Freeman

Deputy Manager 
I was born in England but grew up in Australia and worked for many years in the advertising industry. 

Twenty five years ago I returned to the UK to get married and have my beautiful children. I then had a career change and became a personal PA to an elderly lady, which led me to become involved in the care industry five years ago.


Deputy Manager 
I have worked in the care sector for 6 years following in my mums’ footsteps. I started as a carer and worked my way up the ladder to become a senior and later a team leader. 

I have always worked in domiciliary care and I am very passionate about making a difference in peoples lives. 

During my free time – I like spending time with my family and friends and used to play football but a recent injury has stopped me playing. My favourite football team is Aston Villa.

Leila Brown

Deputy Manager 
Solihull & Surrounding Areas
I am an experienced carer with over 10 years’ experience. I started my career working with adults with learning disabilities as a support worker. 

I knew from my first day that the Care Industry was where I was meant to be. Since then, I have worked my way up the ladder to a Deputy Manager.

I am a very passionate carer who wants to empower people and help them remain as independent as possible. I want to make a difference and put a smile on someone’s face.

When I am not working, I enjoy spending time with my family. Especially my nieces and nephews. I have a disabled nephew who I care for and spend a lot of time with.


Senior Leader
I have been working in the care sector for 5 + years. I started in domiciliary care as a care assistant working my way up the ladder to senior carer. 

I enjoy the job I do and recently looked after my nan during her end-of-life care. I spent many years volunteering at my local hospital supporting with companionship for people in need. 

Other passions of mine are art and music, although I like to spend lots of my free time aside from that travelling and socializing.


Training Co-ordinator
I started working in care within the community back in 2015 and then began working within the recruitment team. I soon found that this was the job for me, I wanted to ensure all the clients and their families are at ease knowing they have the best people around caring for them or their family member.

I absolutely love working in recruitment, meeting and speaking to new potential carers and then when I see them working their best each and everyday, caring for the people in the community – it makes me incredibly proud!

I believe in the ethos at New Age Care and it’s a joy to see a company taking care of their carers, just as they do their clients.


Recruitment Manager
I have been in the care profession for 30 years and have worked in many roles from a Care Assistant through to management. 

I recently joined New Age Care and love working with the team. New Age Care have a brilliant person-centred approach and will go that extra mile for all the clients. Ensuring the staff are trained is important in empower them to work competently and confidently. 

In my spare time I love reading, attending music festivals , camping and walking my dogs.


Senior Carer
I have been in the healthcare industry for 2.5 years, starting as a carer, then moving to shift leader and senior. I love the job and the feeling when you help people have a better quality of life.

Other passions are cooking, poetry, books, movies, music - for 25 years I was a singer, having sung in events and music festivals across Europe/ Scandinavia, Africa and the UK.

I am very happy to join the team in New Age Care and look forward to the challenges.


Senior Carer
have worked in Care for 3 years. I started as a Caregiver and then progressed to a Senior Carer. I previously worked in Extra Care but am now assisting in running Domiciliary Care in Warwickshire with New Age Care. I have my NVQ Level 3 and am currently working towards my Level 4.

Alongside being a Carer at New Age Care, I also take care for my Nan, who I live with. My other passions include art and music.


See Below
Our Vacancies


I’m an experienced marketing consultant who has worked in marketing and sales for over 28 years.

I started my own marketing business, AtKat Marketing, 5 years ago and have helped a variety of local small businesses, across a range of industries, to market and grow their businesses. I am very excited to be a part of the New Age Care team and look forward to working with them to make a difference in the care industry.

When I’m not working, I love spending time with family, exploring the local area, going for walks, eating good food and reading.


Mental Health Practioner
My purpose and mission are to empower YOU! I want to show you how you can live beyond your limiting beliefs, conditioned through the past, to tap into your personal potential and live the life you've always imagined.

For the last 8 years, I have been training to become a psychologist, and have been an avid student and observer of human personality and behaviours. My knowledge base is diverse, which allows me to draw upon multiple perspectives to empower individuals. My years of intense study and research to become a Doctor in Psychology have given me a deep understanding of the
mind-body system, helping numerous individuals re-generate from toxic people
and situations.

Through my work, experience, and passion I have enlightened and added value to countless individuals, helping them to achieve health, happiness, and inner fulfilment. I have plans for a retreat in early 2022 and am also in the process of writing my first book. I am passionate about spreading knowledge and helping people recover from toxic situations and other mental health conditions.


See Below
Our Vacancies

Would you like to join our team?

At New Age Care we believe in investing in our people, by providing a solid career framework and embracing an inclusive working culture to nurture the best service levels within our staff.  

Our core values are at the heart of everything we do to encourage a happy workforce that gives back to the very communities we live and work in. 

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Units 2 & 3 Pure Offices
3 Plato Close
CV34 6WE
0808 808
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Proudly registered with the Care Quality Commission (CQC)
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