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Home Concierge

Do you Need help around the home?

New Age Care’s concierge service provides you with a personal assistant to help with your to do list and life admin. 

Anything from paying bills to booking a trip to the theatre, buying a birthday gift for family, arranging a tradesperson to fix a water leak. No matter what the job, we can help!

Let us take responsibility for any tasks that need doing, taking away the stress and making your life easier.

Our concierge service covers:

- Household management

- Transportation

- Shopping

- Managing appointments

- Entertainment

- Organising presents and gifts

- Organising tradespeople
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Always available

Our concierge is open 24 hours a day, 7 days a week via email or a phone call and is available to clients, their carers and also non-clients. 

Once you’ve used the service a few times, we’ll also get to know your preferences and can then make recommendations for things that may interest you.

This is a fully managed service – we are responsible for the recruitment, compliance checks, training and the close supervision and monitoring of our team of carers.

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Frequently asked questions 

Here you can find the most common questions that we get asked in relation to the Home Concierge services that we provide.
How do I know I can trust the people coming into my home?
We only use verified trades people for jobs around your home and garden. We will also ensure someone is there with you while the job is being carried out, as an extra measure of safety.
What is the limit on the concierge service?
There is no limit on our concierge service. Anything you need, we can organise it for you - from organising an electrician to meals out, no job is too big or small.
How long will it take to process my request?
This will depend on the type of request you make. We will keep you informed throughout the process and make sure you are updated regularly.

Have any further questions?

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Why choose New Age Care?

Safe Guarding
Protecting your health, wellbeing and human rights are paramount to our business.
Professionalism
High Standards coupled with expertise and reliability.
Compassionate
Our carers are trained to show empathy, respect and most importantly we listen.

Contact us about your care needs.

Contact our friendly team to talk about your care needs.

"I recently had the pleasure of appointing New Age Care for my aunt’s in-home care needs. From the initial consultation to the day-to-day care provided, I was extremely impressed with the level of professionalism and compassion shown by the staff. 

The care coordinators were attentive and responsive to our needs, and the caregivers were kind, patient, and attentive to my aunt’s well-being. I highly recommend New Age Care for anyone in need of in-home care services. Thank you for the excellent care and support!"

(Aakanksha)
I feel New Age work well for me to provide the difference and the match between personalised care and personal care they try hard to provide dignity for me. As I have never been dependent before it often comes hard to me. I trust my carers as professionals. I do not use ready meals often and carers are mostly able to cook for me to an acceptable level care is taken with my kitchen equipment and crockery etc. All in all, good comms and care

(Anna T - Client)
"Excellent service, very attuned to older generation needs and requirements, like my 95 year old mother."

(Mr Etherington)

"Thank you for all my support since I came out of hospital.
Amazing care, kindness, thoughtful and helpful."

(Rosemary)

"I’ve been working for this great care company for sometime now and I can assure you of the in-depth knowledge of the core of care staffs that works around the clock to put smile on our clients. I am grateful to be part of this great company."

(Jacob)
We are now working to ensure we incorporate the requirements to meet the rating of outstanding criteria for the CQC 5 Domains. We use the CQC guidance to ensure we meet the requirements for the relevant domain. 

In conjunction with the guidance and our own high standards, we have made strides in becoming a proactive business that identifies change, to improve the standard of care we deliver.
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