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The 5 steps for choosing a Care Company

The 5 steps for choosing a Care Company

Choosing a care company for yourself or for a family member is a difficult decision. Here are our tips to help you get it right the first time.

1. Work out what type of in-home care you need

Before deciding on any professional care support, think about what support can be provided by family or friends or others such as a gardener or cleaner. Have an open conversation with your family about your current needs as well as potential future needs.

If professional care support is needed, there are a number of in-home care options. Domiciliary care is the most common and allows for a carer to come into your home on a regular basis to help with any number of activities including showering,
dressing, cooking, and administering medication. At the other end of the spectrum is 24 live-in care, this is where a carer moves into your home and is there full time to support your needs. In-home care can also help with temporary care for a specified time, care while travelling and companionship.

To ensure consistency and peace of mind, we also recommend you choose a company that can adapt to your or your relatives changing needs.


2. Work out what you are looking for from your chosen care provider

Now that you have decided on the type of care you want, you need to get more specific about your needs and wants:

What specific things do you need or want help with?
How often do you want them to visit?
What times did you want them to visit?
How much can you afford to pay for care?


3. Create a list of local care companies that meet your needs

Search online for local care companies and make a list of those that provide what you’re looking for.


4. Look into the companies in more detail

Look at the company’s most recent inspection report. These reports are done by one of the UK’s Care Regulators and will give you a good understanding of the standards of quality and ensure safety standards are being met. You should also check that the company is registered with the United Kingdom Homecare Association (UKHCA), who have a Code of Practice to ensure that high standards of care are provided. Looking at reviews or testimonials can also give you a good feel for the company.


5. Create a short list and contact the companies to arrange a meeting

Once you’ve narrowed down your choices, arrange a meeting with each of the care companies in the comfort of your own home. This is a chance to get a feel for the company and ask any questions you may have – prepare a list of questions beforehand. If possible, have a family member or friend present to hear what’s discussed and provide a second opinion.

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